Extended Warranty

Protect Your Investment

We are so confident in our products that we are willing to back them with an industry-leading warranty that gives you the confidence to make Franklin Electric your brand of choice. The Company shall have the sole right to choose whether to repair or replace defective equipment, parts, or components.

Pump Products

4″ Standard Capacity Pumps/Pump Ends 60 months/66 months(1)
4″ High Capacity Pump Ends 60 months/66 months(1)
SubDrive QuickPAK Systems PMA 60 months/66 months – Drive 24/36 months(2)
Pressure Boosting Systems 36 months(3)
6″ High Capacity Pump Ends 36 months(4)
Sub Turbines and SR Series 36 months(4)
Sump, Sewage, Effluent Pumps, and HHFE 36 months
Surface Pumps up to 2 hp 36 months(5)

(1) 5 years (60 months) from date of installation or 66 months from manufacture date code, whichever occurs first. Must be installed with Franklin Electric motor and Franklin Electric control box or SubDrive. Otherwise, the Key Dealer receives a 36-month warranty from manufacture date code.
(2) Pump and motor – 5 years (60 months) from date of installation or 66 months from manufacture date code, whichever occurs first. Drive – 24 months from date of installation and 36 months from manufacture date code. Abrasive damage is not covered.
(3) Key Dealer extended warranty is 24 months from date of installation, not to exceed 36 months from manufacture date code.
(4) Only when installed with a Franklin Electric motor.
(5) Not to include FPS Irrigation & Industrial Surface catalog products.

Motors, Drives, and Controls

up to 2 hp

3 to 5 hp

7.5 hp

10 hp

15 hp

20 to 200 hp

4″ Motors (Water Well and Sand Fighter) 60 months 60 months(6) 60 months(6) 60 months(6) 36 months(7)
Single-Phase Control Boxes 36 months 36 months 36 months 36 months 36 months
SubDrive/MonoDrive 36 months 36 months
Franklin Control Systems Pump Starters and VFDs 36 months(8) 36 months(8) 36 months(8) 36 months(8) 36 months(8) 36 months(8)
Single-Phase Protection 36 months 36 months
6″ Motors w/ Franklin Electric control 36 months(7) 36 months(7) 36 months(7) 36 months(7) 36 months(7)
8″ Motors w/ Franklin Electric control 36 months(7)
Three-Phase Panels 36 months 36 months 36 months 36 months 36 months
Three-Phase Protection 36 months 36 months 36 months 36 months 36 months

Products such as Severe Service, CBM, 316SS and Oil Stripper do not have an extended warranty period due to the conditions and natures of these installations.

(6) Only when installed with a Franklin Electric control box, SubMonitor or Franklin Electric drive family system. Otherwise, 12/24 month warranty from manufacture date code applies.
(7) Key Dealer extended warranty is 36 months from date of installation, but in no event to exceed 48 months from the date of manufacture, when installed with a new Franklin Electric drive, control or panel, based on properly set parameters and completed Key Dealer warranty registration submitted within 30 days of installation. Otherwise, Franklin Electric’s standard warranty applies. Note: SSP and SPS-RV control panels do not qualify for extended motor warranty.
(8) Key Dealer Extended Warranty is 36 months from date code against defects in material or workmanship on most Franklin Control Systems Pump Starters, Variable Frequency Drives (VFD), and/or panels. SSP and SPS-RV control panels do not qualify for extended warranty.

Key Dealer Extended Warranty Requirements

  1. Dealer must be registered in the Franklin Electric Key Dealer Program when eligible products are purchased.
  2. All warranty claims must be submitted to, and processed through, an authorized Franklin Electric distributor.
  3. Extended warranty period is measured from manufacture date code on the product unless noted above.
  4. Extended warranty only covers defects in material and workmanship and does not apply to any product that has been subject to negligence, misapplication, improper installation or maintenance. The motor, pump, and control must be installed according to Franklin Electric recommendations found in the AIM Manual. Franklin Electric reserves the right to void warranty if it is determined that well conditions or the application of the product caused the equipment failure. Some examples of motor/pump/control failures that are not covered under this policy include, but are not limited to: top feeding wells without a motor flow sleeve, water hammer, electrical surges, lightning, improper control settings and upthrust. Refer to the Franklin Electric Limited Warranty statement and Field Reference Guide for additional details.
  5. Franklin Electric reserves the right to warrant and replace only the defective part or assembly component. Warranty does not apply to items that may need to be replaced under normal wear: pump shaft seals, capacitors, pressure switches, etc.
  6. Four-inch single-phase and three-phase Franklin Electric motors must be used with Franklin Electric control boxes or drive systems.
  7. For clean water applications only (excluding sewage and effluent pumps). Four-inch specialty motor products are not covered by this program.
  8. Warranty valid in the USA and Canada only.
  9. Replacement products provided under the Extended Warranty policy shall have a warranty period for balance of the remaining warranty of the original product sold to the registered Franklin Electric Key Dealer.
  10. Franklin Electric products sold via the internet or any other non-authorized source do not qualify for Key Dealer program terms.

Protect Your Investment
We are so confident in our products that we are willing to back them with an industry-leading warranty that gives you the confidence to make Franklin Electric your brand of choice. The Company shall have the sole right to choose whether to repair or replace defective equipment, parts, or components.

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